The support took longer than expected, but helped in the end
During one point while setting up the dialer, I ran into a problem that I couldn’t fix on my own. I reached out to their telephonic support and it took more than an hour before I had a resolution, which was longer than I hoped for a simple fix. That said, the assistance was thorough and the person on the call made sure I understood the steps to avoid the issue again. For the rest of the setup process and general questions, I managed without needing further help, so hopefully I won’t need to call back next time. The sign-up and payment process had been smooth enough, and automatic updates didn’t interrupt my work. Overall, while the wait time for support was longer than expected, the quality of help I got makes me confident that if I do need support again, it will be effective though hopefully faster.