2 out of 52 of 5Verified purchaseSupport and communication
The support steps seemed pretty jumbled
During my experience with WFHI, I noticed that the support steps provided in the training weren’t arranged in a very sensible order, making it difficult to follow. The initial instructions did have some clarity, but the subsequent guidance felt scattered. There were moments when I found one or two features, like the dialer, easy to use, but the rest didn’t seem to build on each other well. The database tool had potential, but the lack of coherent flow made it challenging. It’s like they offered decent quality, but the organization really let it down in my view. Overall, some structure in the communication would significantly improve the experience.