The support responsiveness was decent, but confidence didn’t build up
At first, the training seemed promising and the sign-up process was straightforward enough. The software’s training modules covered the basics, and the telephonic support was reasonably responsive whenever I reached out with questions. On the positive side, the invoicing was handled smoothly, and the automatic updates kept the system current without me having to intervene. However, despite these helpful features, I struggled to feel confident in using the calling tools and dialer effectively by the end. Some aspects of the training felt rushed, and the database feature was not as intuitive as I hoped it would be, leading to repeated trial and error that slowed me down considerably. While the support was polite and tried to assist, the complexity of the software left me doubting whether I fully grasped all its functionalities. In the end, I appreciated these efforts but still felt quite unsure if I could rely on the program for consistent remote work management.