The support experience was often repetitive and slow, disappointing overall
My experience with support was mostly frustrating because I had to repeat the same problems multiple times before they addressed the issue properly. Each time I called about a glitch in the dialer or a problem with database syncing, I got basic responses and had to explain everything again. The waiting times were longer than I expected, and sometimes the solution took days to arrive. On the positive side, when I finally got to speak to someone who understood my problem, they were helpful and willing to assist. But the overall process felt really drawn out, which made the experience less efficient and more tiring. I was hoping for faster resolution through telephonic support, but that was missing. In conclusion, the support handled issues but with too much delay and unnecessary repetition on my side.