3 out of 53 of 5Verified purchaseSupport and communication
the support experience was a mix of helpful and waiting around
Getting started involved a few different steps with the software, and I initially found the support somewhat slow but ultimately useful. After signing up, it took longer than expected to get full access to the dashboard and dialer tools, which was frustrating since I was eager to begin. When I did reach out to the telephonic support team, they gave me clear instructions that helped me set up the database feature properly, which was good. The payment and invoice process went smoothly with no hiccups. While the waiting caused some concern, I did come away with a basic understanding that made working easier, so I'd say the experience had both positive and negative sides.