The support call wait was notable
Starting with sign-up, the process was fairly straightforward but the real challenge emerged when I contacted telephonic support to clarify certain features. The wait times were longer than expected, which delayed how quickly I could get things moving. However, once the conversation began, the support was decently helpful and informative. The onboarding flow had some hiccups, particularly around the dialer's setup instructions which could have been clearer. Meanwhile, the automatic updates didn’t cause any disruption, which was a plus for sure. The calling tools worked well during the week I tested them, though I noticed occasional lag. Overall, the experience felt evenly balanced between smooth progress and minor setbacks, especially regarding initial support contact. This blend left me cautiously optimistic about using the software further but aware of potential delays in communication.