The support and onboarding were great
I was pleasantly surprised by how prompt and responsive everyone was during the onboarding and training phase with WFHI. From the moment I signed up to getting access to the software tools, the team was quick to assist whenever I had questions or ran into a snag. Sometimes I’d have doubts about the dialer setup or how to best import my contacts into the database feature, and I found that the support staff was always reachable by phone and quite helpful. Even when automatic updates poked in with changes, they made sure to explain how things were modified. I felt a bit overwhelmed at times, but knowing that I could just call and get clear answers really helped. Looking back, it’s the responsiveness that made the difference, and that’s why I’m satisfied with my entire onboarding. No complaints here; I’d happily continue with their assistance if needed.