The steps were a bit confusing
The sales journey I had with WFHI actually started out well but got a bit complicated later. Initially, the onboarding and sign-up process felt straightforward; the website was easy to navigate, and I appreciated the clarity of information. However, as I moved further along, certain steps felt out of order. After the sign-up, I encountered various tools and features that seemed to overlap, and I had to pause for clarity. The dialing tools worked efficiently, but it took a bit of effort to set them up properly after my training, which had such a structured approach in the beginning. The database feature was quite useful once I got the hang of it, but I did find myself re-reading some sections of the training materials. Overall, the experience was mixed; I got what I needed eventually but not without some confusion. I'd say it required some considerable effort to navigate mainly due to the sequencing of the instructional materials.