The steps did lead to setup but order was shaky
The training and onboarding process provided was supposed to guide me through all necessary steps for using the software. However, the sequence of these steps felt inconsistent at times. For example, I was asked to configure calling tools before I had fully gotten control over the database features, which added some confusion. While the instructions were clear when given, their timing didn't always align with when I needed to do the tasks. The automatic updates helped keep the software current, but it sometimes changed things without warning, which was slightly disorienting combined with the onboarding. I would say the overall effect was that I was able to complete setup and start using the software, but the path to get there could have been more logically ordered for smoother adoption. Support was available by phone and generally helpful, but a clearer structure for training content delivery might have improved my experience.