The software worked out pretty well in the end
I wasn't really sure what to expect when I signed up for the software and training from WFHI. Honestly, I was a bit hesitant if it would actually match the way it was described on the website. The sign-up process was straightforward, easy to follow with clear instructions, which immediately made me feel more comfortable. When I started using the software, it mostly felt intuitive, though there were moments I wasn’t quite sure if I was navigating the dashboard correctly, especially with the database feature. The training definitely helped clear some of that up but I did feel like I had to replay some sections to fully grasp how to use the dialer and calling tools effectively. One thing that stood out was how the automatic updates seemed to roll out without needing me to do much, which was convenient. It was also nice that I could reach out to telephonic support when I encountered any small issues; they were responsive and guided me patiently. There's still a tiny bit I'm figuring out about the invoicing and payment process but nothing too complicated. So overall, while I had some hesitations at first and found a couple of parts a bit confusing initially, the software and training seem to do what I hoped it would. It’s functional and well put together enough to keep me interested in continuing to use it.