The software repeatedly failed and I’m left frustrated
Despite initial promises, the software has consistently failed to perform as expected after the initial setup. Over several days, the dialer crashed multiple times in the middle of calls, and the database feature often did not sync properly with the updates. The automatic updates, rather than improving performance, seemed to introduce more bugs that made my workflow more chaotic. Telephonic support was difficult to reach, and when I did get through, the assistance felt scripted and unhelpful. The onboarding training was brief and missed covering many nuances I had to figure out on my own. The payment process and invoicing were the rare aspects that worked without problem, though they offer little comfort given how much the other parts disrupted my workflow. I have tried different browsers and reinstalled the software hoping for improvement, but the day-to-day use remains disappointing. Overall, this experience has been frustrating and has hurt my productivity rather than enhancing it. I expected a smoother run from the start, but I am not seeing any improvement so far and remain very dissatisfied.