The software partially met my expectations after purchase
Before signing up, I was hopeful that the software and training would align perfectly with what was advertised. The onboarding process was fairly straightforward, and the invoicing system worked as expected without any issues. However, the calling tools did not always behave as smoothly as I had anticipated, sometimes causing delays in my workflow. The automatic updates appeared helpful but occasionally disrupted ongoing tasks. Additionally, while the telephonic support was courteous, it did not always resolve queries promptly, which was a bit frustrating. The database feature integrated well with my workflow, but onboarding took longer than I expected, involving some waiting and repetition during training. Overall, the experience was mixed. Certain aspects, like the payment process, were handled efficiently, while others, particularly the dialer and real-time support, could benefit from improvements. I consider this a decent product but not fully matching my initial hopes.