the software mostly matched what i expected
Before purchasing, I had a clear idea of what kind of software and training would suit my remote work needs, especially in managing a database and handling calls efficiently. After going through the onboarding flow and starting to use the dialer, I found that the software largely met those expectations. The sign-up and payment process was smooth, with clear invoices which helped in keeping track of my expenses. The automatic updates were a plus as they kept the features current without needing manual intervention. However, one minor reservation I have is that the call connection sometimes lags a little longer than expected, which can be a bit inconvenient during busy days. The telephonic support was responsive and helpful overall, though I did notice occasional delays in answer times during peak hours. Still, I appreciate the easy navigation of the dashboard and the practicality of the training sessions which allowed me to make the most out of the software from early on. In summary, the product fits my requirements well, and despite the small quirks, I plan to keep using it as it complements my workflow.