The software didn’t meet expectations
I tried the entire sales and pre-purchase process, hoping this would beat what I had previously used. Initially, signing up was simple enough and the invoicing system was somewhat transparent. The training material seemed adequate at first glance, but deeper into onboarding some features felt less developed. The calling dialer worked, but lacked flexibility compared to my past experience, and the database tools were minimal in customization. The automatic updates brought some unexpected bugs and slowed down the system. Customer support was reachable but response times were mediocre and solutions partial. Overall it was a disappointment, not offering enough improvements or ease over older platforms I am familiar with. This experience suggests it may not suit those needing more agile software or enhanced tools. I expected better integration and responsiveness, so plain verdict: not satisfied with this alternative.