The software didn’t match my expectations at all
I was quite hopeful about the software based on the initial description, but sadly it didn’t work out the way I expected. The access was frustrating from the start; I couldn’t get past the initial login screen because the system kept timing out without giving any clear reason. What made it worse was that several features promised during the training were not available or just not working properly. I was really eager to use the calling tools and the dialer, but they just crashed whenever I tried. The database feature also seemed incomplete or perhaps locked for my account, as I couldn’t even start using it. I tried contacting support but the response was very slow and not helpful enough to resolve my issues quickly. Overall, I feel disappointed because the software setup just didn’t meet what I thought it would deliver based on the onboarding info. It felt like trying something that wasn’t ready for proper usage at my end, which left me very frustrated.