The smooth sign-up went well, but delays in visibility were frustrating
I expected the sign-up and invoicing process to be a quick, smooth experience based on what was advertised, and for once that expectation matched what actually happened. The initial creation of my account was seamless, and the invoice arrived on time—which was the one thing that definitely went well. However, where the experience faltered was in the delays around when features became visible in my dashboard. I anticipated that once paid, the calling tools and database access would unlock immediately, but some components took longer to appear than expected, which was frustrating. I had reached out to support, expecting quick resolution, but their response was slower than I hoped. Comparatively, I've used other software where these steps were much faster. Overall, the process was okay but not without its issues, especially because I had imagined a more immediate switch to full access. The good thing was that once everything was active, the software functions themselves operated reliably afterward, so the initial setbacks didn't spoil the whole experience.