the signup was okay, but the waiting felt a bit much at times
I can honestly say my experience with the sales and pre-purchase process was mixed. On one hand, the sign-up steps seemed fairly logical and clear initially, which I appreciated because it meant I wasn’t lost from the start. However, as I proceeded, there were moments when I had to wait longer than expected for support responses and clarification on some features. Sometimes I got the same information repeated a couple of times, which slowed things down more than I thought it would. On the positive side, invoicing and payments didn’t have any confusing aspects, and the process felt transparent with clear instructions. Still, I had hoped the overall flow would be a bit faster and less repetitive, especially during the onboarding. The training offered was helpful enough to understand the software basics, but I thought the pre-purchase communication could be more streamlined to avoid those periods of waiting. Summing up, it felt like an okay experience that could be improved with faster responses and less back and forth. I think if you have patience it will be fine, but it wasn’t always smooth for me.