The signup took way longer than I thought it would
So guys, just wanted to share my honest thoughts about the sales and pre-purchase part of WFHI because it honestly took a lot longer than what I was expecting. I thought signing up and getting all the info about their software and training would be pretty quick and straightforward, but it dragged on quite a bit. The sales team answered most of my questions but sometimes they repeated the same things and it felt like no real progress was being made. Also, the initial call I had was lengthier than I wanted, and they explained the process slowly which could be good or bad depending on your patience. I was hoping they would speed things up so I could start using the software and check out the calling tools and database features quickly. What I did like though was that the invoicing and payment part once I signed up was actually smooth and clear. Telephonic support also seemed good when I managed to get through. Overall, I was a bit frustrated with the time it took before I could actually use the product, but once I was in, things mostly worked fine. Just wish sales had been a bit quicker from start to finish so I didn’t lose momentum.