The signup order caused some confusion initially
So, starting out with the sales and pre-purchase steps, I noticed that the information flow wasn’t exactly linear or as clear as I expected. First, I had to fill out a bunch of details before really understanding how the features would suit my workflow, which felt a bit backward. Then, the demos came in, and I had to revisit parts of the signup to clarify some queries, which wasn’t very smooth. However, the final step where I actually signed up and received the invoice was easy and straightforward. It seemed like they gave good attention to making the payment process clear once you crossed that hurdle. I found myself circling back to something that could be improved — the initial info and demo order should probably be handled in a way that’s more logical for someone new. That part didn’t work well for me, though everything else was okay.