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WFHI review

The sign-up process was decent but could do with faster follow-ups

4 out of 54 of 5Verified customerSales and pre-purchase

The sign-up process was decent but could do with faster follow-ups

Starting out, I went through the sign-up and payment setup, and the initial steps were well laid out and clear. The invoicing system was explained on the webpage and through emails, and it matched well with what I saw on my dashboard. However, after submitting my registration and payment, I did notice a bit of waiting before I got full access to the software and training modules. There was one follow-up email that repeated some information that I already had, so it felt a little redundant and I was eager to move on. Once I got in though, the dialer and database worked as promised. The main thing missing in my experience was a quicker confirmation step after payment—something that could have sped up my onboarding process. Until then, I was left checking my email a couple of times a day, waiting to start working with the system. What stood out was that the details about updates and support were clear, but speedier communication would make this setup much smoother overall.

Swapnil BarmanRajasthan, IndiaExperience: Published:
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The reviewer's registered phone number or email was matched to a WFHI customer record.

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