2 out of 52 of 5Unverified experienceSales and pre-purchase
The sign-up process was confusing and frustrating
I expected a smooth experience when signing up for WFHI, but unfortunately, my expectations were not met. The onboarding process started off okay, but as things progressed, I found the communication around it quite lacking. There were moments when I had to reach out multiple times just to clarify basic issues that I thought would be straightforward. The support, while available, didn’t provide the timely assistance I hoped for. In contrast, I was anticipating structured guidance, which would have made the process more user-friendly. This mismatch left me quite disappointed with the overall experience.