The sign-up process was clear, but I had to figure out the dialer setup
I found the overall sales and pre-purchase experience a bit of a mixed bag. On one hand, signing up and handling the initial invoicing was quite straightforward; the platform guided me through the payment options without much confusion. On the other hand, as I started setting up the calling tools and dialer software, it wasn't as intuitive as I expected. I ended up spending quite a bit of time trying to understand how to integrate the database feature with my workflow since the onboarding instructions assumed some prior knowledge. While the automatic updates ran smoothly in the background, I wished there was a clearer walkthrough for the remote workflow setup phase. I appreciated the telephonic support for general questions, although detailed assistance seemed to require multiple calls. Overall, the process worked but definitely required some self-driven figuring out to get fully functional.