The Sign-Up Process Took More Effort Than Expected
I was really hoping the sign-up and invoicing process would be straightforward since the explanations online seemed clear. However, it took significant effort from me to figure out even basic steps for starting with the software. The instructions were complicated and didn’t cover some issues I faced. Even after multiple attempts, the onboarding flow left me confused because I couldn’t access crucial features like the dialer easily. I found that automatic updates sometimes broke existing functions, and it wasn’t explained anywhere how to handle that. I tried to contact telephonic support, but even then, the help I got wasn’t enough to get me going fast. Overall, it felt more frustrating than useful for what I needed here.