The sign-up process did not really click for me
At first, I thought the sign-up and initial sales process would be simple, but it involved more waiting than I expected. I found myself repeating some information several times during phone calls, which could have been streamlined better. The pacing of the steps felt uneven: sometimes really slow, then abruptly fast without proper guidance. The information given helped somewhat, but overall the process didn’t feel very efficient or clear from start to finish. I did appreciate the transparent invoicing and how payments were handled digitally, that part worked just as expected without any hassle. Despite my reservations about how drawn out the early steps were, once I got through the onboarding and started using the database and calling tools, the software itself seemed okay. It just took longer than it should have to reach that point with all the back-and-forth. Hopefully they can make sign-up quicker and reduce repetition so new users don’t lose patience early on.