The sign-up and wait time tested my patience
I went through the pre-purchase process with some hope but found it took longer than I expected to get clarity on what exactly the training would cover and how the software would fit my needs. The sales team was patient but repeated explanations were tiring, making me feel like I’d been down this road before. Some features were described well, which helped me understand the basics, but I still ended up needing to clarify details after signing up. I guess I’d probably need help again next time because the initial info felt a bit patchy for my level of experience. Navigating the invoicing and payment set-up was just okay — not difficult, but not particularly smooth either. So while I appreciate the effort, I’m not entirely sure I’d rush back without expecting some more back-and-forth the next time around.