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WFHI review

The setup was all hassle, no help

1 out of 51 of 5Verified customerSupport and communication

The setup was all hassle, no help

I started with high hopes but immediately ran into problems that made the whole setup frustrating. The initial onboarding process was tedious and offered very little ongoing support after the first few steps. It felt like there was a one-off burst of assistance, but then everything went silent. I couldn't get clarity on what to do next and when I tried to get help, the support was slow and not very responsive. As a result, I was stuck with incomplete information and errors in the software that went uncorrected for days. The whole experience left me feeling like I was left to figure things out on my own with no real guidance. The calling tools and dialer kept malfunctioning each day without any timely fix from support. For a system that claims to ease remote workflow setups, this was disappointing; the process was anything but smooth or continuous. It drained my energy and made me question if investing any further time was even worthwhile.

Diya KurupChhattisgarh, IndiaExperience: Published:
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