The setup took longer than I thought
I have to say, the time it took to get the software fully operational was longer than I initially expected. While I appreciate that the platform eventually did work, there was a considerable waiting period before I could actually start using the features effectively. The onboarding process felt somewhat drawn out, and a few steps seemed more complicated than necessary. That said, the initial access was consistent once everything was in place, which I suppose is the one good thing I can really highlight. However, when juggling other projects, the wait and the learning curve did feel like a bit of a burden. Navigating the dialer and database features also took me some time to get comfortable with, and updates sometimes altered interface elements without clear explanations, causing occasional confusion. I did try reaching out to telephonic support but found the responses slow during those initial days. Invoicing and payment processes went through without much hassle, which at least was straightforward and predictable. Overall, while the software has potential, the slow start kept me feeling somewhat underwhelmed.