My experience with WFHI before purchase was a mix of positives and negatives, but primarily the time

My experience with WFHI before purchase was a mix of positives and negatives, but primarily the time

My experience with WFHI before purchase was a mix of positives and negatives, but primarily the time it took to set everything up exceeded my initial expectations. Beforehand, I anticipated that signing up and starting to use the software would be nimble and simple, but navigating the training alongside figuring out the calling tools and database integration slowed the start considerably. On the positive side, the billing and invoicing process was clear and precise, improving my confidence in continuing with the service. However, the onboarding experience did not fully align with what was advertised or implied during pre-purchase communication. The telephonic support was somewhat helpful but could not compensate for the overall delay in becoming familiar with the platform’s features. Consequently, I am still cautious about how effectively I can implement this software seamlessly in my workflow.