The setup required excessive time and constant effort throughout
I found the sales and pre-purchase process to be overly demanding in terms of the initial setup and ongoing maintenance required. Signing up and getting invoices was more complex than anticipated, with unclear communication about the steps involved. The training promised comprehensive assistance but in reality, it only covered the basics and left most of the configuration and workflow adaptation to be figured out independently. While automatic updates were frequent, they often disrupted system stability rather than improving it. Telephonic support was difficult to reach and when available, could not provide solutions to recurring problems. The database and calling tools required constant management, which made the daily operation harder instead of easier. Given the time and energy invested, the return on that effort was disappointing as I spent more time troubleshooting than working effectively. I was not prepared for this level of ongoing effort and found the system unsuitable for my needs, which involve streamlined workflows without constant fiddling. This experience has made me wary of similar setups and wary of investing further in products promising easy remote workflow management without substantial complexities.