The setup is too one-off, ongoing use felt lacking
I found the sales and pre-purchase setup information to focus heavily on one-off setup steps with little about ongoing usage or maintenance. Most of the initial setup was straightforward enough, but it felt like putting together software without a clear plan for continuous updating or adapting to daily changes. The training did provide some guidance, but the lack of ongoing support or iterative improvements on daily workflows made it feel like a one-time configuration product rather than a dynamic software solution. The sign-up and billing process was fine, yet I expected more clarity on what happens after signing up, especially for long-term handling of the dialer and database features. Overall, my verdict is that this is fine as a one-time purchase but lacks consistent ongoing adaptability which is important for complex remote work setups.