The setup feels too one-off, not ongoing
I honestly found the sales and pre-purchase phase a bit disappointing because much of the setup promised seemed like a one-time arrangement rather than something ongoing. From what I understand now, the software and services require repeated manual input and separate steps to maintain workflow, which wasn’t clear in the beginning. The invoicing and payment process was straightforward but the value seemed limited by how often I would need to keep updating everything myself. I was hoping for a more automated system that would sustain itself with fewer interventions. While the telephonic support was kindly offered, it wasn’t enough to offset the frustrations involved in constant readjustments with the dialer and the database. Overall, the experience left me feeling it was mostly a one-off setup rather than a system that continuously adapts. This made me question the long-term ease of use and efficiency promised at the start.