The setup didn’t work as I needed it to
The support for setup and communication honestly left me frustrated because very little of the help felt ongoing. Most of what I got felt like one-off advice or generic instructions that didn’t quite address my specific questions. While the telephonic help was polite and tried to assist, it often felt like they were repeating the same standard scripts instead of tailoring explanations to my situation. I was hoping for continuous guidance since this software and training are quite comprehensive, but I didn’t get that ongoing support. A small positive was that the call quality was decent and they answered promptly, so at least that part worked fine. Still, since much of the setup felt like a one-time effort without real follow-through, I can’t say it suited my needs. I needed more back and forth to get comfortable with the tools and integration, which wasn’t really available. So my verdict is straightforward: this setup and communication approach did not work for me, and I wouldn’t recommend it for those who expect consistent, personalized support throughout.