The service mostly fit, though some things felt off
Before I signed up with WFHI, I had a pretty clear idea of what the software and training would look like, and on balance, it matched my expectations. The sales process was informative enough to prepare me for the onboarding steps, especially around accessing the various tools and understanding the calling features. However, one downside was that some of the features took a bit longer to learn than anticipated, even after training sessions. The training was thorough but perhaps a bit dense, so it wasn’t as straightforward for me as I thought it might be. That said, the automatic updates were a nice touch, keeping the software current without me having to think much. Payment and invoicing was clear and straightforward, which was also a relief. So while there were some minor bumps in getting used to the flow, the overall product did deliver what was promised. It's a trade-off I figured was acceptable considering the functionality provided here. It felt worth continuing with despite those small hiccups.