The sequence never really clicked for me
I tried to follow the onboarding and training steps, but honestly, the whole sequence just didn’t make sense from my point of view. At first, I thought maybe I was missing something because each module seemed separate and not really connected. The dialer tutorial came after the database setup, which felt backward since I expected the calling tools to be introduced first to get a hands-on feel early. When I reached the part about automatic updates, it was frustrating because I wasn’t sure if I had correctly completed previous steps. The support calls didn’t clarify much either. The sign-up was fine, but the training flow never quite went in a logical progression for me, so I ended up confused rather than empowered to use the software effectively. The moment it was supposed to all click for me, I felt lost instead, which was disappointing.