The search for what I needed was hit and miss
When I began using WFHI’s training and onboarding resources, I found it a bit of a mixed experience. At times, finding the specific tutorials or guidelines I needed was straightforward. The dashboard and call tools are explained well enough, which made me feel confident about getting started there. However, when it came to more detailed workflows or database management, I got stuck a few times. The search functionality for training materials felt limited, and I ended up browsing through multiple videos and documents before getting the right answers. Customer support was helpful over the phone when I called, though, which balanced out some of the frustration. Invoicing and payments were clearly explained, so at least I never felt confused about that. Overall, I’d say it’s decent for someone willing to spend time digging, but for quick answers, it could be better. I’d tell a friend it’s usable but needs a bit more polish on ease of access.