the sales team followed up steadily but not always promptly
When I first reached out to inquire about the software and training, the sales representatives responded consistently which is important to me as I like to have all my questions answered to feel confident. They provided details about the onboarding flow and explained how the calling tools worked but sometimes their replies came a bit slow, especially around invoicing and payment questions. It wasn’t a deal breaker, just a thing to note. I got to try out parts of the software during a demo and that helped clear some doubts, but I found that the database feature specifics were only briefly touched on before purchase. On the plus side, the sign-up process afterward was efficient and without glitches. The product updates seem automatic and hassle-free which is good since I prefer not to handle manual installation. Overall, the sales interaction took some effort on my side to keep momentum, but they were professional and eventually addressed what mattered for me to proceed.