the sales process felt all right but could be smoother and more logical
I tried signing up for their software and browsing the pre-purchase steps. The way they structured it it did make some kind of sense, but honestly I felt like a few things were out of order. Like, I got asked some payment questions before I fully understood the features and training options, which was a bit confusing. Also, the call to action buttons jumped around the site which made me a bit hesitant at times. On the plus side, the invoicing and sign-up page was clean and easy to get through. The training info and software demo stuff were available but I had to hunt for it a bit. The overall setup is okay, not terrible, but probably not perfect either. Next time, I might try to ask for more info first or look for a demo before fully signing up just to get a better idea. So if you're like me, this will probably feel like an okay experience but with some room to improve.