The sales pitch missed some practical details I needed
I started thinking this service would closely match the workflow software I had used before, but it wasn’t quite the same in practice. The sales explanations promised smooth integration and easy setup, which mostly happened, but some things I was expecting were missing, especially in terms of the calling tools. The dialer worked fine generally, but it didn’t have some of the advanced features I had hoped for, which slowed me down a bit. The onboarding was helpful, but a bit rushed in covering database management features that are quite important for my needs. Sign-up and payment went as expected, and invoicing was handled without much hassle. While the software is functional, I felt the sales pitch could have been more transparent about the limitations so I could have made a fully informed choice beforehand.