The sales part was where I really struggled
Honestly, before I even signed up, I expected everything to be pretty straightforward, like clear info and easy-to-follow steps. But actually, the sales process felt like I had to figure out most of it myself. I mean, yeah, there was some info on the website, but a lot of the details were pretty vague or missing, so I ended up kind of guessing what I needed to do. The sign-up itself wasn’t too bad, but I kept wondering if I was missing something important because the instructions weren’t very detailed. Plus, when I tried to understand the billing and payment parts beforehand, it wasn’t very clear either, which made me hesitant. It was like I had to spend extra time just trying to understand what I was getting into without much support. I wish there had been more direct communication or clearer explainer before purchase, because figuring it all out solo felt pretty frustrating. So yeah, the sales and pre-purchase stuff really stood out to me as the most confusing part of this whole experience.