the responsiveness was okay but might not be for everyone
I think the training and onboarding was decent enough but the responsiveness from the team was a bit hit or miss. Like sometimes they responded quickly if I had questions during the initial sign-up or about payments, but other times it took a while to get a reply, especially when I was trying to understand the software setup or using the dialer and database features. If you’re someone who can figure out most things on your own and doesn’t need nonstop support, then this might work fine because the training materials are okay and the software isn't overly complicated. But if you want quick answers and hand-holding throughout, it could get frustrating. The good thing is that I could eventually manage the calling tools and payments, and the invoices were clear, so it’s not totally unreliable. Overall, it’s about how you prefer learning and support—if you don’t mind less responsiveness, it’s probably suitable.