The response time required more patience than expected
I was initially drawn to WFHI software based on its features, but my sales inquiry process was taxing. It took multiple follow-ups on my part before receiving any substantial response from the sales team, which was frustrating. Although eventually I did get clear information on the invoicing options and payment methods, the delay impacted my ability to make an informed decision quickly. The onboarding and trial explanations were not sufficiently proactive, so I had to push for guidance on how their database feature could integrate with my existing workflow. The overall experience made me question the level of priority my inquiries had, considering the effort I invested in just getting basic answers.