The pros and cons of WFHI support responsiveness
I tried using the WFHI software aiming for smooth remote workflow integration, but it never really worked out for me. The onboarding process was clunky, with delays and errors that slowed me down significantly. When I reached out for help, the telephonic support was slow to respond and often didn’t solve my issues, which added to my frustration. I needed the dialer and database features to function seamlessly during my busy days, but repeated bugs and access problems made it cumbersome. The automatic updates sometimes introduced new glitches rather than fixing old ones, which really affected my workflow negatively. While the invoicing and payment steps were straightforward, that was the only part without hassle. In summary, the software and support team didn’t deliver as promised for me, leaving me stuck frequently and feeling let down.