The pros and cons of the onboarding process
When I first started with WFHI, I found that a fair bit of the training and onboarding required me to figure things out on my own. Their initial material covered the basics clearly, such as how to connect with the dialer and use the database feature. However, beyond this, many smaller but essential steps weren't explicitly documented, and I had to spend extra time navigating the software interface to set up my workflows. It wasn't a major issue, but I believe some further guidance could have made the beginning stages more straightforward. The automatic updates kept the software running smoothly without my intervention, which was a relief. Overall, it was a positive experience, especially once I got past those first tentative days. That said, I wish the onboarding had been a bit more comprehensive to reduce that initial uncertainty.