The process took longer than expected
Honestly, the whole sign-up and training process felt drawn out at times. I’m not new to remote workflow tools, so I had a general idea of what to expect, but the sequence of steps didn’t always feel logical. For example, some software features like the dialer were presented before the database was fully set up, which made practicing a bit confusing. The automatic updates are a good touch and ran smoothly, but the onboarding scheduling stretched the timeframe more than I thought was necessary. On the plus side, the support team’s guidance was pretty helpful when I needed it, even if I had to wait a bit. The payment and invoicing were processed cleanly and without fuss, so at least that part was simple. I do appreciate that the training material was clear and that I could go back to review it whenever I needed. Still, the pace and order of learning could be better aligned to reduce the overall time taken from sign-up to full comfort with using the system. It wasn’t a bad experience, just longer than I would have liked.