3 out of 53 of 5Verified purchaseSales and pre-purchase
The process required a fair bit of repetitive waiting
I went through the sales and pre-purchase phase expecting a smooth path, but found the waiting periods longer than anticipated. Initial responses were prompt, however follow-up communications often had delays. There were occasions when I had to repeat information multiple times, mainly relating to software features and payment setup. That being said, the invoicing process itself was straightforward once completed. I also appreciated the clarity provided about ongoing updates and database functionalities during my discussions. While efficiency could have been improved by reducing redundancy and speeding up replies, the overall guidance was adequate to make an informed decision.