The process had its ups and downs with waiting and repeats
I found the sales and pre-purchase experience to be a bit of a journey. Initially, the sign-up was straightforward, but then I faced some waiting around for confirmation before training access was granted. I had to repeat certain steps, like submitting the same information multiple times, which was a bit annoying. The training itself started promptly once the access came through, and the use of the dialer and database features was functional. Telephonic support was available but sometimes slow to pick up, causing minor interruptions. Overall, it was neither fully smooth nor completely frustrating, quite a mixed experience.