4 out of 54 of 5Verified purchaseSales and pre-purchase
The process felt logical, but some steps dragged on too long
Signing up and going through the initial pre-purchase steps felt quite sensible overall, which made a positive impression on me. The sequences of setting up the dialer, then moving on to training and accessing the database were in an order that flowed well. That said, a couple of particular stages, such as waiting for certain automatic updates and the final invoicing part, felt unnecessarily prolonged and caused mild frustration. While the communication was generally clear throughout, I did wish the entire journey from registration to having everything ready was just a bit quicker to reflect the otherwise well thought-out process.