The point where you lost me
You really need to rethink your labels and wording early in the signup process. It seemed like you were using jargon that wasn’t intuitive at all, which confused me before I even fully got into the software. Some terms didn’t seem to match what they actually did. I only found the calling tool instructions clear enough to follow without guessing. That was the one thing that clicked and made sense. But honestly, your whole interface should be more straightforward. When I tried to explore database features, I wasn’t sure if the labels reflected the actual function or just a vague name. This messed up my initial setup flow and made the onboarding less smooth. I wanted to enjoy the training, but this early confusion made it frustrating to engage fully.