The point where it clicked was definitely after database training
The training and onboarding went through various stages, starting with familiarizing me with the sign-up and invoicing process, then moving on to getting comfortable with calling tools and the dialer. The support provided was reliable and available when I needed clarifications about automatic updates or software navigation. What really made the experience click for me was when the training covered the database feature more thoroughly. At that point, I clearly understood how everything fit together and could visualize how to apply it in regular use without confusion. This moment gave me the confidence to move forward independently of further assistance. The flow of the sessions was structured, and by the end, I had a solid grasp of how to navigate the software and handle the updates. So, in summary, my confidence grew gradually, peaking after the database section of the training was completed.