4 out of 54 of 5Unverified experienceBilling and payments
The payment steps didn’t follow the most logical order
I found the billing process generally functional but had some issues with the order of steps. For example, invoice generation would sometimes happen before the full payment details were entered, which could cause confusion. Also, the receipts were not always immediately accessible on the dashboard after payment, so I had to contact support occasionally. While all necessary steps were present, they could be arranged better to create a smoother flow and reduce redundant checks. This would help new users avoid unnecessary back-and-forth and make sign-up cleaner and more intuitive overall.